Cancellation policy

Cancellation Policy and Cancellation Form for Consumers in the Case of Digital Content Not Delivered on a Physical Media

"Consumer" within the meaning of this cancellation policy is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.

Right of withdrawal

You have the right to cancel this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day of the conclusion of the contract.

To exercise your right of withdrawal, you must inform us (Dicebridge Training GmbH, Habichtstraße 47, 45527 Hattingen, e-mail address: office@dicebridge.com, telephone number: 02324 68 35 119) by means of a clear declaration (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract. You can use the attached sample withdrawal form for this purpose, but it is not mandatory.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

Exclusion or premature expiration of the right of withdrawal

The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
The right of withdrawal expires prematurely for contracts for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.
The right of cancellation does not apply to contracts for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.

Sample cancellation form

(If you want to cancel the contract, please fill out and return this form).

Dicebridge Training GmbH, Habichtstraße 47, 45527 Hattingen, e-mail address: office@dicebridge.com

I/we (*) hereby revoke the contract concluded by me/us (*) concerning the

Purchase of the following goods (*)/provision of the following service (*)

______________________________________________________

Ordered on (*) ____________ / received on (*) _________________

_______________________________________________________

Name of the consumer(s)

_______________________________________________________

Address of the consumer(s)

_______________________________________________________

Signature of the consumer(s) (only in case of notification on paper)

_________________________

Date

(*) Delete as applicable

Instructions for the return of goods

The following modalities mentioned in this section, are not a prerequisite for the effective exercise of the right of withdrawal.
Please avoid damage or contamination of the goods.